Lifting our online game

Smart new online services will improve New Zealanders’ dealing with government under five-year targets National set this week.

We want business costs from dealing with government cut 25 per cent within five years, through a reduction in effort needed to work with agencies. Government services to business will have key performance ratings similar to leading private sector firms. And an average of 70 per cent of New Zealanders’ most common transactions with government will be completed in a digital environment – up from 24 per cent today.

There are three million interactions between agencies and small-to-medium sized enterprises every four months. So making these transactions easier and faster will have a significant benefit for businesses, and our economy.

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